Premium Service for Premium Products
We are proud of the high standards we achieve with our insulation boards, proven by the extensive industry certification we can demonstrate.
We believe that everyone in the project chain deserves quality service and peace of mind. Our free Premium Service is available to designers, engineers, contractors and homeowners if you have 2 or more Kooltherm products on your project.
By combining our comprehensive customer service, industry experience and manufacturing excellence, you can be confident our Kingspan Premium service is the right service for you.
Learn more about our Premium Service on this page!
Our Premium Service
Our premium service is free to you if you are using Kooltherm for at least 2 applications on your project and your design is low energy. This free, comprehensive service is suited mainly to new-builds.
Quality time with our experienced team!
- Consultation service
- Site visit by Kingspan Technical representative
- 5 x site inspection visits
- Response within 24hrs to all issues
- Pre-tender KoolSpec check service
- Product awareness training/ installation training
Free personalised technical support.
- U-value calculations/ Condensation Risk Analysis
- Pre-design assessment of details
- Certification of installation
- BER/SAP calculations
- Project specific warranty
- Advice on thermal modelling and Y-factor assessments
- Performance specifications
